POLICY

RETURN POLICY 

Thank you for shopping sustainably by purchasing vintage & pre-worn clothing! At Dondi Vintage we want you to love the pieces you've ordered but please understand that All sales are final for our special one of a kind vintage. We want you to love your item so if there is any concern with your order please reach out to us using the contact form at the bottom of this page. In rare cases if the item is not as described or if the seller approves will returns or exchanges be possible. Buyer must reach out within 5 days of delivery date for return or exchange to be considered. In the event of a return, any missing or lost packages sent by buyer will not be refunded, so please keep tracking & delivery confirmation.

We do not accept returns, exchanges or store credits. If you have any questions before purchasing from our shop, please don't hesitate to ask! We are happy to answer any questions you may have before purchasing! 

 

OUR VINTAGE

Our goal is to always accurately describe each item along with clear photos of all angles. If you ever have questions about color, sizing, fit about any of our garments we are more than happy to assist you. Due to the delicate nature of preloved vintage, subtle flaws and natural signs of wear are to be expected. We do our absolute best to note any imperfections but we apologize if anything was overlooked. Please read the description and review all photos prior to purchasing. When purchasing from our store you are agreeing to our shop policies and that you have read the full condition of a garment and viewed all the photos available. 

 

SHIPPING

Buyer is responsible for all shipping fees. Shipping cost varies per item and location. All times are shipped from NYC. 

 

 

PAYMENT

All transactions are made through Paypal or credit transactions through our website. You may use your paypal account or any major credit card accepted by Square. If you cannot use either of these payment methods, please contact us by clicking CONTACT at bottom of page. 

 

Have questions? Contact us at info@DondiVintage.com